WardCraft Shipping Policy

Last updated: 10 October 2026

Thank you for shopping with WardCraft. We aim to provide fast, reliable and affordable UK delivery.

UK Delivery Charges

• Standard UK delivery: £2.49 for orders under £15

• FREE UK delivery on orders of £15 and more

• Delivery charges are clearly displayed at checkout.

Order Processing & Dispatch

We aim to dispatch orders on the same or next working day wherever possible.

Orders placed during weekends or bank holidays will normally be processed on the next working day.

During particularly busy periods, or where additional preparation is required, dispatch may take slightly longer.

Delivery Times

Delivery times depend on the postal or courier service used and the delivery destination.

Any estimated delivery times provided are estimates rather than guaranteed arrival dates.

Delivery Locations

We currently deliver within the United Kingdom only.

Order Tracking

Where tracking is available, the relevant delivery information will be provided once your order has been dispatched.

Lost, Damaged or Delayed Orders

We carefully package orders to help ensure they arrive safely.

If your order arrives damaged, is incorrect or has not arrived, please contact us with your order number.

WardCraft will investigate delivery problems and arrange an appropriate resolution in accordance with your statutory consumer rights.

Returns and Refunds

For information about returns, cancellations and refunds, please refer to our Returns and Refund Policy.

Contact Us

For shipping enquiries, please email:

sales@wardcraft.co.uk

We will be happy to help.